How will this upgrade affect my Business Bill Pay?
We will be converting most of your business bill pay payee information and history.
For any future validation or reference and as best practice, we encourage you to back up historical transactions and information prior to June, 2022.
• Bill pay will be unavailable starting on Thursday, 9/8 @ 8 AM EST.
• Bill pay history will be loaded after Go-Live, on Thursday, 9/15. Please back up by downloading or printing any bill pay history that you wish to retain prior to April 2022.
• If there are payments scheduled to be delivered by 9/14, they will be processed and you will see them once bill pay history is available on Thursday, 9/12.
Please do not reschedule those payments on the new system.
• eBills and any associated payment rules will not convert.
You will need to re-establish eBills after 9/12.
• Please review all bill payment to ensure accuracy after 9/15.