With the increased number of fraud attempts in the industry, we encourage you to be extra diligent in accepting and making payments. Should you have any questions, please call us at 614-334-7979.

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Personal Online Banking FAQ

Help Center: CFBank FAQs




  • Are usernames case sensitive?                      Answer: Username but be input correctly, or you will be prompted for out-of-band authentication by call or txt, but the phone number will not be                                                                               accurate so you should go back to CFBank and enter your correct username


  • How do I enroll into Online Banking?        Answer: Online Banking enrollment must be completed on a web browser prior to signing in on the CFBank Mobile app.


  • How do I enroll Bill Pay?                               Answer: Bill Pay must be enrolled, and payees configured on a browser.


What is Bill Pay supported on?                    Answer: Bill Pay is supported on the CFBank Mobile app to select payees and pay bills.







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