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Committed to Providing the Best Banking Experience

To continue providing the best banking experience possible, CFBank is committed to investing in technology that improves our banking products.

Read our frequently asked questions below to learn more about the upgrades and what they mean to your overall banking experience.

Frequently Asked Questions

Learn more about the technology upgrade and how it may affect your banking experience.
Where is the CFBank Business Mobile app?

The new CFBank Business Mobile app for iPhone and iPad is AVAILABLE NOW!

CFBank Business Mobile App Icon

Apple App Store

Google Play Store – Currently not published in the Google Play Store.  Check back for updates soon!



Please sign in on a browser first to set up your SecurID app soft token (if enabled), and entitle your company user accounts and services prior to using the mobile app.

How do I setup my new token?

Download the RSA (SecurID) App

– Apple App Store URL: https://apps.apple.com/us/app/securid/id318038618

– Google Play Store URL: https://play.google.com/store/apps/details?id=com.rsa.securidapp


The RSA SecurID app icon looks like this: RSA SecurID app icon


Click here for detailed RSA SecurID token setup steps (PDF)

How do I get signed in?

Existing customers should should have received a letter in the mail with detailed steps to sign in during the Preview Period.


Check your inbox for a separate message containing your 7-digit Company ID.

The message may be encrypted with the Subject line reading: “You have a new encrypted message from xxxxxxx@cf.bank”


  • Your User ID remains the name.


  • Your initial starter password should have also been communicated to you.

Treasury Management Support
(614) 505-5798


Will my historical transaction history be available?

60 days of transaction history will be imported into the new system.
For validation, reference, and as best practice, we encourage you to back up historical transactions and statement information regularly.

Where can I download the new Remote Deposit Capture software?

Click here to download the new WebScan software for running Remote Deposit Capture. (Windows only)


Treasury Management Support
(614) 505-5798

Where do I sign into the new Business Online Banking?

You may conveniently sign in on our homepage or default business sign-in at: https://www.cf.bank/business


For troubleshooting, the following direct URL will also bring you to the sign-in page:

Where do I download the new CFBank Mobile app?

Click here for the Apple App Store link

Click here for the Google Play Store store link


Before you sign in on the app, Sign In on any browser (at the top of our website above), set up your multifactor authentication.

What was upgraded or changed?

Several brand new and exciting features to enhance your banking experience. These technology upgrades include improvements to online and mobile banking, along with extended hours for customer phone support.

  • ● New Look & Feel
  • ● Online Banking
  • ● Mobile App
  • ● Statements
  • ● Security enhancements
  • ● Online account opening
  • ● Zelle for convenient person-to-person payments (Coming 2023)
What stayed the same?

Many banking services will conveniently remain unchanged:


  • ● Account numbers
  • ● Routing number
  • ● Checks
  • ● Debit cards
  • ● Branch & ATM locations
  • ● Username for online banking
Will my debit card(s) still work?

There will be no impact to your existing card.


Your current card will not need to be re-issued, until after it’s currently existing expiration month/year.


An updated toll free lost/stolen debit card phone number is associated with your card, and will be updated on our website after 9/12.


Existing customers should also receive a letter with an included magnet card, with our support phone numbers and website QR code for your convenience.


Contactless mobile wallet functionality is also now available for your CFBank debit card. (Apple Pay, Google Pay, Samsung Pay)

Committed to providing the guidance you need.

CFBank is happy to answer any questions you may have about this upgrade.

Have Additional Questions?

**For your security, do not include sensitive or confidential information such as your account number or Social Security number in this message.**

iPhone Mobile App AVAILABLE NOW

Securely access your accounts from your mobile device to view balances, transfer funds, manage bill pay, review check images, Positive Pay exceptions, and more.